Helloji Holidays (referred to as “we,” “us,” or “Helloji.com”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and disclose information when you visit or interact with our website, Helloji.com. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We collect different types of information to provide and improve our services:
- Personal Information: When you make bookings, subscribe to our newsletter, or contact us, we may collect personal information such as your name, email address, phone number, billing information, passport information (for international travel), and other details required for bookings.
- Usage Information: We collect data on how you interact with our website, including IP addresses, browser type, device information, pages viewed, and time spent on pages.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website, remember your preferences, and understand how you engage with our content.
2. How We Use Your Information
We use the information we collect to:
- Provide Services: To facilitate travel bookings, visa assistance, travel insurance, and other services.
- Improve User Experience: To personalize your experience and improve our offerings based on customer feedback.
- Communicate: To send you booking confirmations, updates, special offers, and other information relevant to your inquiries or purchases.
- Analytics: To analyze usage and trends, helping us enhance our website’s functionality and offerings.
- Compliance: To comply with legal obligations, such as those related to the Ministry of Tourism, and for fraud detection and prevention.
3. How We Share Your Information
We may share your information with:
- Service Providers: Third-party vendors, such as airlines, hotels, and other travel-related providers, to complete bookings and provide requested services.
- Corporate Affiliates: Trusted partners and affiliates assisting us in delivering services or conducting business.
- Legal Requirements: In compliance with applicable laws or to protect the rights, property, and safety of Helloji.com, our customers, or others.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to a third party.
We do not sell, rent, or trade your personal information with third parties for their promotional purposes.
4. Cookies and Tracking Technologies
Helloji.com uses cookies and similar tracking technologies to improve your browsing experience. Cookies help us understand website usage patterns and provide a more personalized experience. You can manage your cookie preferences through your browser settings; however, disabling cookies may limit certain functionalities on our website.
5. Data Security
We take the security of your personal information seriously and employ technical and organizational measures to protect it from unauthorized access, alteration, or disclosure. Although we strive to use commercially acceptable means to protect your information, please note that no method of data transmission or storage is completely secure.
6. Your Privacy Rights
Depending on your location, you may have rights regarding the personal information we hold about you. These may include:
- Access and Update: You may request access to or correction of your personal information.
- Opt-Out: You can opt out of receiving marketing communications from us at any time.
- Delete: You may request the deletion of your personal data, subject to legal obligations or our legitimate business interests.
To exercise these rights, please contact us at the details provided below.
7. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to read the privacy policies of those websites before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. We encourage you to review this policy regularly. Any updates will be posted on this page, and the effective date will be revised accordingly.
Contact Us
If you have any questions about this Privacy Policy, your personal information, or your rights, please contact us at:
Helloji.com
Corporate Office: WA-89, 3rd Floor, Shakarpur, Delhi -11092 India
Email: contact@helloji.com
Phone: +91 9356444000
By using Helloji.com, you agree to this Privacy Policy.
Thank you for trusting Helloji.com with your travel needs.